Diamond Guarantee
Diamond Guarantee
Military and First Responder Discount Military and First Responder Discount
Financing Financing
Sell Your Gold and Diamond Jewelry Sell Your Gold and Diamond Jewelry
Family Owned Since 1986 Family Owned Since 1986
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Charlotte Store: phone_icon 704-556-7747 Winston-Salem Store: phone_icon 336-721-1768

Jewelry Repair

Jewelry Repair, Cleaning & Maintenance


Jewelry Cleaning

Jewelry is meant to last a lifetime. It's bound to need maintenance, just like anything you use repeatedly. As part of the Windsor Jewelers promise to you, when you visit Windsor Jewelers, we will professionally clean your jewelry while you wait.


Jewelry Inspection

If you love your jewelry, you'll wear it all the time. Our goldsmith will inspect your jewelry to make sure there are no loose gems, and to be sure that the clasps and other aspects of your jewelry are as good as new. There is never a charge for inspection or cleaning.


Jewelry Repair

Should your jewelry need repair, our goldsmith will meet with you and advise you on how best to restore the integrity of your jewelry. The price for repairs is dependant on the service required.


Guaranteed Expert Repairs

  • Re-size rings
  • Replace precious gems
  • Re-string pearls
  • Rebuilding Shanks
  • Professional Refurbishing
  • Polishing
  • Other services available


Watch Repairs

When your valued timepiece requires precise and expert craftsmanship, our Rolex certified technician will professionally repair and perform maintenance, from simple battery replacements to complete restorations. Many brands can be repaired on premise; however some brand repairs may require that they be sent to the manufacturer. For questions, call our store to schedule and speak with one of our timepiece specialists.


Jewelry Appraisal Service

Your jewelry is a precious possession that should be insured against loss or theft. To be sure your fine jewelry is adequately insured, it should be appraised every three years. Quality jewelry is an investment, and like any investment, values increase over time. It is important that you regularly update your homeowner's policy with each individual item so that your insurance will adequately cover current replacement value in the event of a loss. Windsor Jewelers provides appraisals from a licensed, certified GIA Graduate Gemologist appraiser on staff who will carefully examine your jewelry and provide a written estimate you can send to your insurance company.

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